Help CenterGetting StartedCompleting Your Profile & Banking Details

Completing Your Profile & Banking Details

5 min read
Getting StartedLast updated: January 10, 2025

Why Complete Your Profile?

A complete profile is required to:

  • Publish events on the platform
  • Receive payments from participant registrations
  • Display your organiser information to participants
  • Upload your organiser logo and branding

Personal Information

Navigate to Profile in your dashboard and complete:

  • First Name & Last Name: Your full legal name
  • Phone Number: Contact number for support and notifications
  • Email: Already set from registration

Company Details

Provide your business or organisation details:

  • Company Name: Your business or organisation name
  • Company Address: Full physical address
  • Company Phone: Business contact number
  • Company Email: Business email (can be same as personal)

💡 Tip: If you're an individual organiser, you can use your personal details for both personal and company information.

Banking Information

This is crucial for receiving payments. You'll need:

  • Bank Name: Your banking institution
  • Account Holder Name: Must match your bank account exactly
  • Account Number: Full account number
  • Branch Code: Your branch code
  • Account Type: Cheque or Savings

✅ Verification: Double-check all banking details before saving. Incorrect details will delay your payments.

Payment Schedule

Once your banking details are complete:

  • Participant registrations are processed immediately through Ozow
  • Your commission-based revenue is calculated automatically
  • Payouts are processed according to your organiser agreement

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