Updating Your Organiser Profile
Accessing Your Profile
Your organiser profile is visible on all your events:
Navigate to Profile Settings
- Click your profile icon (top right)
- Select "Profile Settings"
- Or go to Dashboard → Settings → Profile
What's Visible to Participants
Your profile appears on:
- All your event pages
- Registration confirmations
- Tickets and receipts
- Email communications
- Organiser directory (if public)
💡 First Impression: Your profile is often the first thing potential participants see. Make it count!
Profile Information
Required Fields
| Field | Description |
|---|---|
| Organisation Name | Your business or club name |
| Primary Email | Main contact email (verified) |
| Mobile Number | Contact number for support |
| Description | Brief bio/about your organisation |
Optional Fields
- Website: Your organisation website URL
- Social Media: Facebook, Instagram, Twitter links
- Physical Address: Office/business location
- Registration Number: Company registration (if applicable)
Contact Information
This appears on all your events:
- Participants can contact you directly
- Shown in confirmation emails
- WhatsApp messages link to your number
- Keep up-to-date for participant support
Branding & Images
Organisation Logo
Your logo appears everywhere:
- Event listing pages
- Registration pages
- Email headers
- Tickets and receipts
- Invoice documents
Logo Requirements
- Format: PNG or JPG
- Size: Minimum 200x200px, maximum 2MB
- Recommended: 500x500px square
- Background: Transparent PNG works best
- Quality: High resolution for print
Cover Image (Optional)
Banner image for your profile page:
- Dimensions: 1920x400px recommended
- Use case: Profile header, events background
- Content: Action shots, events, branding
Uploading Images
- Go to Profile Settings
- Click "Upload Logo" or "Upload Cover"
- Select image file
- Crop/adjust if needed
- Save changes
⚠️ Branding Tip: Consistent branding across logo, colors, and images builds trust and recognition!
Profile Description
Write a compelling description:
- Who you are (club, company, individual)
- Your experience organizing events
- Types of events you run
- Your mission or values
- Notable achievements
Example Description
"Trail Masters is Cape Town's premier trail running event organiser, with over 10 years of experience creating unforgettable outdoor experiences. We've hosted 50+ events across the Western Cape, welcoming 10,000+ runners to discover the beauty of our mountains and trails. Our commitment to sustainability, safety, and community makes every Trail Masters event special."
Public vs Private Profile
- Public: Visible in organiser directory, searchable
- Private: Only visible on your events
- Toggle in profile settings
- Public profiles get more discovery
Verification Badge
Earn a verified badge:
- ✅ Complete all profile fields
- ✅ Verify email address
- ✅ Complete banking details
- ✅ Host 3+ successful events
- ✅ Maintain 4.5+ rating