Registering Multiple Participants
How Group Registration Works
Register multiple participants in a single order:
Who Can Use Group Registration?
- Families registering together
- Running clubs and teams
- Corporate groups
- Friends registering as a group
- Event organizers managing participants
Benefits
- ✅ Single payment for multiple people
- ✅ One order confirmation
- ✅ Save time (no repeat form filling)
- ✅ Individual tickets for each participant
- ✅ Track all registrations in one place
💡 Account Holder: The person paying (account holder) manages the registration and receives all tickets.
Adding Participants
Step-by-Step Process
- Go to event page
- Click "Register Now"
- Select distance/category
- Enter quantity (number of participants)
- Click "Continue"
- Fill in details for each participant
- Add your details as account holder
- Proceed to payment
Participant Information Required
For each participant, provide:
- Full Name: First and last name
- Email: Each participant's email
- Mobile Number: Contact number
- ID Number: For age verification and licensing
- Gender: Male/Female/Other
- Date of Birth: For category placement
- Emergency Contact: Name and number
Account Holder Details
As the person paying, you provide:
- Your personal details
- Billing address
- Emergency contact information
- Payment details
⚠️ Accuracy: Double-check all participant details. Names must match ID documents for licensed events!
Adding Merchandise
If event has merchandise:
- Each participant can select their own items
- Choose size/color per person
- Or select items for all participants at once
- Merchandise costs added to total
Different Distances
Participants can enter different distances:
- Add participants for first distance
- Click "Add more distances"
- Select different distance
- Add participants for that distance
- Repeat as needed
- All included in one order
Payment & Tickets
Total Cost
Your total includes:
- Entry fees for all participants
- Merchandise (if selected)
- Temporary licenses (if applicable)
- Payment processing fee
Payment Methods
- Credit/Debit Card
- Instant EFT
- Single transaction for entire group
Tickets & Confirmations
After successful payment:
- 📧 Order confirmation to account holder email
- 📧 Individual confirmation to each participant's email
- 🎟️ Individual ticket PDF for each participant
- 📱 WhatsApp notification to each mobile number
- 📦 One combined order in participant dashboard
Managing Your Group Order
Access all tickets via:
- Log in to Participant Dashboard
- View your order
- See all participant tickets
- Download individual or all tickets
- Forward tickets to participants
✅ Easy Sharing: Each participant receives their own ticket directly. You can also access all tickets from your dashboard.
Common Questions
Q: Can I add more participants after payment?
A: No, you'll need to make a new separate registration. Plan ahead!
Q: What if one participant can't attend?
A: Contact the organizer about transferring or refunding that specific ticket (subject to event terms).
Q: Do all participants need to be the same age/gender?
A: No! Mix any ages and genders in one order.
Q: Can participants collect their own race packs?
A: Yes, each has their own ticket and can collect independently.
Q: What if I make a mistake in participant details?
A: Contact the event organizer immediately to correct details before race day.
