Help CenterParticipant GuideHow to Register for an Event

How to Register for an Event

6 min read
Participant GuideLast updated: January 10, 2025

Finding Events

Browse available events at startingline.co.za/events

Search & Filter

  • Search: By event name, location, or venue
  • Category: Filter by event type (cycling, running, etc.)
  • Sort: By date, price, or name

Registration Process

Step 1: Select Distances

Choose which distances you want to register for. You can:

  • Select one or multiple distances
  • Increase quantity to register multiple participants
  • See pricing for each distance

Step 2: Account Holder Information

Provide your contact details as the person making the booking:

  • First Name & Last Name
  • Email Address (for confirmations)
  • Mobile Number (for WhatsApp notifications)
  • Physical Address
  • Emergency Contact Details

Step 3: Participant Details

For each participant, provide:

  • Full Name
  • Email Address
  • Mobile Number
  • Date of Birth
  • Gender
  • SA ID or Passport Number
  • Medical Aid Information (optional)
  • Emergency Contact

💡 Saved Participants: Create an account to save participant details for faster future registrations!

Step 4: License (if required)

If the event requires a license:

  • Enter your valid license number
  • Or purchase a temporary license if offered

Step 5: Merchandise (optional)

Add event merchandise to your order:

  • Select items and quantities
  • Choose sizes/colors if applicable
  • View real-time stock availability

Payment

Review your order and proceed to payment:

Payment Method

We use Ozow for secure instant EFT payments:

  1. Click "Complete Payment"
  2. You'll be redirected to Ozow
  3. Select your bank
  4. Log in with your banking credentials
  5. Approve the payment

🔒 Secure Payment: All payments are processed securely through Ozow. We never store your banking details.

What You're Paying

Your order total includes:

  • Distance/entry fees for all participants
  • Merchandise items (if selected)
  • Temporary license fees (if applicable)
  • All amounts in South African Rands (ZAR)

Confirmation

After successful payment:

Immediate Confirmation

  • ✅ On-screen confirmation message
  • 📧 Email confirmation with tickets (PDF attached)
  • 📱 WhatsApp notification with ticket link

Your Tickets

Each participant receives:

  • Individual ticket with unique number
  • QR code for event check-in
  • Event details and location
  • Emergency contact information

Accessing Your Tickets

You can access your tickets:

⚠️ Important: Bring your ticket (printed or on your phone) to the event. You may need it for check-in.

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