Understanding Event Approval Process

Why Events Need Approval

All events undergo admin review to ensure:

• ✅ Quality standards are met
• ✅ Information is accurate and complete
• ✅ Pricing is fair and transparent
• ✅ Event is legitimate and safe
• ✅ Compliance with regulations
• ✅ No fraudulent or inappropriate content

Approval Process

Timeline

Typical approval timeline:

• Submit: You submit event for approval
• Queue: Enters admin review queue
• Review: Admin reviews (24-48 hours typically)
• Decision: Approved, Rejected, or Changes Requested
• Notification: You receive email notification

What Admins Review

Admin team checks:

1. Event Information:
   • Name is clear and appropriate
   • Description is detailed and accurate
   • Date, time, location are specified
   • Category matches event type
2. Distances & Pricing:
   • At least one distance configured
   • Prices are reasonable
   • Age restrictions are appropriate
3. Images:
   • Cover image present and relevant
   • Images are appropriate quality
   • No copyright violations
4. Licensing & Compliance:
   • License requirements specified if applicable
   • Event complies with local regulations
5. Organiser Profile:
   • Banking details complete
   • Contact information valid
   • Organization details provided

Approval Criteria

Automatic Approval Factors

Events more likely to be fast-tracked:

• ✅ Established organiser with good history
• ✅ Complete, professional event information
• ✅ High-quality images
• ✅ Reasonable pricing
• ✅ All required fields completed

Red Flags (May Delay Approval)

• ⚠️ Missing or incomplete information
• ⚠️ Suspiciously low or high pricing
• ⚠️ Poor quality or irrelevant images
• ⚠️ Grammatical errors or unprofessional description
• ⚠️ Incomplete organiser profile
• ⚠️ New organiser with no track record

Common Issues

Rejected Events

Common reasons for rejection:

Issue	Solution
Incomplete description	Add route details, facilities, included items
Missing banking details	Complete your profile's banking information
No cover image	Upload a relevant, high-quality cover image
Pricing concerns	Explain pricing or adjust to market rates
Unclear event type	Choose correct category, clarify in description

Changes Requested

If admin requests changes:

1. You'll receive an email with specific feedback
2. Event stays in Pending status
3. Make the requested changes
4. Admin is automatically notified
5. Re-review typically happens within 24 hours

Resubmitting After Rejection

1. Read rejection feedback carefully
2. Address ALL points mentioned
3. Make improvements beyond minimum requirements
4. Submit again
5. Include a comment explaining changes made

Expedited Approval

Need faster approval? You can:

• Complete ALL fields thoroughly before submission
• Upload high-quality images
• Write detailed, professional descriptions
• Contact support if urgent (with valid reason)